Refund Policy - Connecting Cyber Networks

To cancel the order please contact the Customer Support

All Refunds are processed in 7-8 working days .
Refund is processed once the product is delivered back to the vendors and customer has shared the details required for refund.

Below is the details required to process refund.

1. If payment is made via credit / debit card – Please share the correct tracking details once the product is returned. Once the details are received the refund process is initiated.

2. If payment is made via Cash On Delivery / Deposit – Please share the correct tracking details once the product is returned. Also, please share account details with Name on Account, Bank Name, Branch, IFSC Code, Account Number used for NEFT Transaction. Once these details are received the refund process will be initiated.

 

We offer refund methods as per your payment mode.

  • Wallet – Available for orders on Android only.
  • Back to source – In this case, the amount will be refunded to the payment mode that was originally used to pay for the order.
  • NEFT transfer – Available for all Cash-on-Delivery orders. As per policy, cash refunds are not possible.
  • Store Credit – In this case, the amount will be refunded in the form of store credit which can be availed in the next purchase.

Please be advised that your shipping address cannot be revised after the order has been placed and the acknowledgement has been sent.

To cancel the order please contact the

All Refunds are processed in 7-8 working days .
Refund is processed once the product is delivered back to the vendors and customer has shared the details required for refund.

Below is the details required to process refund.

1. If payment is made via credit / debit card – Please share the correct tracking details once the product is returned. Once the details are received the refund process is initiated.

2. If payment is made via Cash On Delivery / Deposit – Please share the correct tracking details once the product is returned. Also, please share account details with Name on Account, Bank Name, Branch, IFSC Code, Account Number used for NEFT Transaction. Once these details are received the refund process will be initiated.

 

We offer refund methods as per your payment mode.

  • Wallet – Available for orders on Android only.
  • Back to source – In this case, the amount will be refunded to the payment mode that was originally used to pay for the order.
  • NEFT transfer – Available for all Cash-on-Delivery orders. As per policy, cash refunds are not possible.
  • Store Credit – In this case, the amount will be refunded in the form of store credit which can be availed in the next purchase.

Please be advised that your shipping address cannot be revised after the order has been placed and the acknowledgement has been sent.